Frequently Asked Questions (FAQs)
Find quick answers to common questions about orders, shipping, returns, and our products.
📦 Shipping & Delivery
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Q: How long does domestic shipping take?
A: For domestic orders within the United States, standard shipping typically takes 7 to 10 business days after processing.
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Q: How long does international shipping take?
A: For international destinations, standard shipping generally takes 11 to 15 business days depending on customs processing and local postal services.
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Q: When will my order ship?
A: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Once shipped, you will receive a tracking link via email.
💳 Orders & Payments
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Q: What payment methods do you accept?
A: We accept all major credit and debit cards (Visa, MasterCard, American Express), Shop Pay, PayPal, and other secure checkout options available in your region.
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Q: Can I modify or cancel my order after placing it?
A: We process orders quickly to ensure fast delivery, but if you need to make changes, please contact us immediately at team@cardorigin.shop. Once an order has entered fulfillment or shipped, we can no longer cancel it, but you can utilize our return policy.
🔄 Returns & Refunds
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Q: What is your return policy?
A: We offer a 30-day return policy. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. Reach out to team@cardorigin.shop to initiate a return.
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Q: What should I do if my item arrives damaged?
A: Please inspect your order upon reception. If an item is defective, damaged, or incorrect, contact us right away at team@cardorigin.shop with photos and details so we can resolve the issue promptly.
📞 Support & Contact
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Q: How can I contact customer support?
A: You can reach our support team anytime via email or mail:
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Email: team@cardorigin.shop
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Address: 30 Beethoven Ave, Washington, NJ 07882, United States
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